Privacy Policy

Introduction

Smart Rate Solar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartratesolar.com or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you request a quote or contact us, we may collect:

• Name (first and last)
• Email address
• Phone number
• Home address
• Property information (roof type, home ownership status)
• Energy usage information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process your solar quote requests
• Schedule home assessments and installations
• Send you updates about your project
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Third parties who assist us in operating our business, such as CRM systems, email service providers, and analytics tools.
• Business Partners: Financing partners who may help you fund your solar installation.
• Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Smart Rate Solar
Email: thomas@smartratesolar.com
Phone: (888) 388-9889